Receiving a notice from the New York City Human Resources Administration (HRA) demanding repayment of Supplemental Nutrition Assistance Program (SNAP) benefits can be alarming. Whether the alleged overpayment is a few hundred dollars or tens of thousands, the consequences extend far beyond simple repayment. You may face disqualification from food stamps, criminal prosecution for welfare fraud, wage garnishment, tax refund interception, and even removal from public housing. Our firm represents SNAP recipients throughout New York City who have been accused of receiving overpayments, and we work to protect both your benefits and your future.
SNAP, formerly known as food stamps, is administered in New York City by HRA under guidelines established by the New York State Office of Temporary and Disability Assistance (OTDA) and federal regulations. An overpayment occurs when a household receives more SNAP benefits than it was eligible to receive during a particular month or period. New York classifies SNAP overpayments into three distinct categories, and the category assigned to your case dramatically affects the consequences you face.
An agency error overpayment occurs when HRA makes a mistake — for example, miscalculating your income, failing to properly process a reported change, or applying the wrong deduction. While you may still be required to repay these amounts, agency error claims typically do not carry penalties beyond repayment and cannot be used as a basis for fraud charges.
Inadvertent household error (IHE) overpayments arise when the recipient unintentionally provides incorrect information or fails to report a change, such as forgetting to report a new job or a change in household composition. These claims must be repaid, but they do not involve intentional wrongdoing.
An Intentional Program Violation (IPV) is the most serious category. HRA alleges that the recipient knowingly made false statements, concealed information, or used SNAP benefits in violation of program rules. An IPV finding can result in disqualification from SNAP for 12 months for a first offense, 24 months for a second offense, and permanent disqualification for a third offense. Certain violations, such as trafficking benefits worth $500 or more, can trigger permanent disqualification on the first offense.
The Bureau of Fraud Investigation (BFI), a division of HRA, conducts investigations using a wide range of data-matching tools. Common triggers for an investigation include:
When BFI suspects fraud, you may receive a letter requesting that you appear for an interview at an HRA office. These interviews are not casual conversations — statements made during them can be used against you in administrative disqualification hearings and criminal prosecutions. You have the right to be represented by counsel, and you should strongly consider exercising that right before attending.
HRA initiates a formal overpayment claim by mailing a Notice of Overpayment, often accompanied by a calculation worksheet showing how the agency arrived at the amount it claims you owe. The notice will state the time period covered, the category of overpayment, and the proposed method of recoupment. You have important rights at this stage that must be exercised within strict deadlines.
Under New York Social Services Law and 18 NYCRR Part 358, you have the right to request a Fair Hearing before an Administrative Law Judge through OTDA. You generally have 90 days from the date of the notice to request a hearing. If you request the hearing within 10 days and continue to receive SNAP, you may be entitled to aid continuing — meaning your benefits remain unchanged until the hearing is decided. A Fair Hearing allows us to challenge HRA's calculations, dispute the underlying facts, present evidence on your behalf, and cross-examine the agency's witnesses.
If HRA seeks to formally find that you committed an IPV, it may pursue an Administrative Disqualification Hearing (ADH). Alternatively, you may be offered a Disqualification Consent Agreement or a waiver. Signing such a document without legal advice is a serious mistake — you are admitting to fraud and accepting disqualification, often without fully understanding the long-term consequences. We review these documents carefully and advise whether contesting the matter at a hearing offers a better outcome.
Beyond administrative penalties, SNAP fraud can be prosecuted criminally under New York Penal Law. The District Attorney's Office in your borough may charge welfare fraud as a felony, with severity tied to the dollar amount allegedly obtained:
Related charges often include Grand Larceny, Offering a False Instrument for Filing, and Forgery. A felony conviction can result in imprisonment, a permanent criminal record, immigration consequences for non-citizens, loss of professional licenses, and ineligibility for many forms of public assistance and housing. When criminal charges are filed or threatened, immediate legal intervention is essential.
Once an overpayment is established, HRA has powerful collection tools at its disposal. If you currently receive SNAP, the agency can recoup benefits at a rate of 10% of your monthly allotment for IHE and agency error claims, and 20% for IPV claims. For former recipients, HRA may refer the debt to the Treasury Offset Program, which intercepts federal tax refunds. The state can also pursue civil judgments, wage garnishment, and bank account levies. Negotiating a manageable repayment plan early — particularly before the debt is referred to outside collections — can preserve your financial stability.
Every SNAP overpayment case is different, but our defense strategy generally includes the following steps:
We obtain your complete HRA case file, including applications, recertifications, change reports, computer notes, and the overpayment calculation worksheets. Many overpayment claims contain mathematical errors, improperly included household members, or fail to credit deductions to which you were entitled.
Even when an overpayment occurred, the difference between an IPV finding and an inadvertent household error finding can mean the difference between disqualification and continued benefits. We aggressively contest IPV allegations where the evidence does not establish intentional misconduct by clear and convincing evidence — the legal standard required for an IPV finding.
In appropriate cases, we negotiate directly with HRA's Office of Legal Affairs or with the District Attorney's Office to reduce the overpayment amount, secure a non-IPV disposition, arrange affordable repayment terms, or resolve criminal matters through diversion programs or non-criminal dispositions.
At a Fair Hearing, we present documentary evidence, witness testimony, and legal argument to challenge the agency's claims. We are familiar with the procedural rules, evidentiary standards, and substantive law that govern these proceedings, and we know how to build a record that supports a favorable decision or, if necessary, an Article 78 appeal in New York State Supreme Court.
Depending on the facts of your case, potential defenses may include:
For lawful permanent residents and other non-citizens, a finding of welfare fraud — particularly a criminal conviction — can have devastating immigration consequences, including deportation and denial of naturalization. NYCHA and Section 8 tenants face additional exposure: a SNAP fraud finding can be grounds for termination of housing assistance under federal regulations governing public and subsidized housing. We coordinate defense strategies that account for these collateral consequences.
Deadlines in SNAP overpayment cases are unforgiving. Missing the 10-day window for aid continuing, the 90-day window for requesting a Fair Hearing, or the time to respond to a criminal summons can foreclose options that might otherwise resolve your case favorably. The sooner you involve experienced counsel, the more leverage we have to negotiate, challenge evidence, and protect your benefits.
If you have received a Notice of Overpayment, a letter from the Bureau of Fraud Investigation, an invitation to an HRA interview, or a criminal complaint involving SNAP benefits, do not face the agency alone. Our attorneys understand the procedural rules, the substantive law, and the practical realities of how HRA and New York City prosecutors handle these cases. Contact our office today to schedule a confidential consultation and learn how we can help you respond to a SNAP overpayment claim and protect your rights, your benefits, and your future.
You can contact us by phone at 212-233-1233 or by email at [email protected].