A SNAP investigation is not a routine paperwork problem. The investigators at the Bureau of Fraud Investigation (BFI) at 375 Pearl Street do this every day — they know the procedure, the questions to ask, and the documents to demand. The person they are investigating usually does not. That asymmetry is what a SNAP investigation attorney is for.
We handle SNAP investigations from the first letter through resolution. That means dealing with the investigators directly, controlling what gets said and produced, and keeping the case from escalating to the District Attorney's office or to Albany. Call 212-233-1233 or email [email protected].
The moment a notice of appearance is on file, the investigator must communicate through counsel. No more phone calls catching you at work. No more drop-in interviews. The interview happens on terms we negotiate, with counsel present, or it does not happen.
Before the interview, we ask for the materials the agency relies on — the wage matches, the bank records, the EBT history, the residency evidence. Knowing what the agency has determines what gets said and what gets produced. Walking into an interview blind is how innocent people make incriminating statements.
Investigators routinely ask for documents you are not required to produce. We narrow document requests, claim privilege where it applies, and assemble the production so that the agency sees the favorable context, not just the line on the spreadsheet.
Where an interview makes sense, we prepare you for it. Where it does not, we decline it. Either way, the decision is informed by the file, not by panic.
Many investigations end with a civil overpayment that is repaid on a payment plan and no IPV finding. Some end with a Disqualification Consent Agreement on negotiated terms. A few become criminal referrals — but pre-referral lawyering is what keeps the case civil. Our clients usually do not get to a District Attorney intake.
The opening contact from BFI is calibrated. The investigator will identify the agency, ask you to come in to discuss your case, and offer to mail a list of documents. The investigator will not, voluntarily, tell you what the agency already has, what dollar amount is in play, whether the file is on a path to the District Attorney, or whether you are entitled to counsel. You are. The HRA Client Bill of Rights at 18 NYCRR Part 351 and federal regulations at 7 C.F.R. Part 273 do not displace your right to counsel; they sit alongside it.
If the investigator has already called you, do not give a second statement to "correct" the first one. We can sometimes contain the damage of a first statement; a second statement made under pressure usually cannot be undone.
BFI interviews are recorded. The standard format is two investigators, a long checklist of recertification questions, and a written voluntary statement at the end. They will ask about household members, addresses going back several years, every employer, every bank account, every car, every phone number, and every benefit received in any state. They will ask each question in two or three different ways. Inconsistencies become the case.
Two procedural points are usually missed by people who appear without counsel:
BFI and OTDA can issue administrative subpoenas under Social Services Law for bank records, payroll, and lease documents. Most early requests, though, are simply lists handed to the recipient with instructions to bring the originals to the interview. There is no obligation to assemble a complete file for the agency. We negotiate the scope of production in writing, exclude privileged and irrelevant material, and produce in a form that travels with explanation.
Three categories require particular care:
If the investigation concludes that the agency can prove a violation, the next step is a charging letter from the Office of Administrative Review (or OTDA's equivalent), setting an administrative disqualification hearing under 7 C.F.R. § 273.16. The charging letter states the months at issue, the dollar amount, and the basis for the IPV theory. It also offers a Disqualification Consent Agreement — a waiver of the hearing in exchange for an agreed disqualification period and a stipulated overpayment.
The charging letter usually presents three forks, and which one to take is the central decision in a SNAP investigation:
Whatever the disposition of the IPV question, the agency will pursue recoupment of the overpayment. For active SNAP households the recoupment rate is capped at the greater of $10 or 10 percent of the monthly allotment for IPV-coded overpayments under 7 C.F.R. § 273.18, with lower caps for inadvertent household and agency-error overpayments. For closed cases the Revenue and Enforcement Administration collects through Treasury Offset Program intercepts, state tax refund offsets, and wage garnishment. We negotiate the calculation first — reducing the principal is more valuable than negotiating the monthly amount.
State referrals typically run through HRA's referral committee to the local DA. The recurring referral triggers are alleged overpayments above the felony thresholds in Penal Law Article 158 ($1,000 / $3,000 / $50,000), evidence of identity fraud or dual-state participation, and any indication of organized activity with a retailer. Federal referrals from USDA-OIG focus on retailer trafficking and large-scale recipient schemes — we treat these on our SNAP fraud attorney page.
For the charging structure once a case is referred, and the felony grades by amount, see SNAP fraud lawyer. For the practical letter-stage steps, see received a SNAP investigation letter. For broader exposure, see criminal defense lawyer.
People hurt their own cases in predictable ways: they call the investigator to apologize, they send the documents the agency asked for without screening, they post about it on social media, they bring a family member to the interview thinking that helps. None of it helps. All of it ends up in the file.
If you are facing a SNAP investigation in New York City, call us at 212-233-1233 or email [email protected]. We are a private firm. We do not work for the government. Everything you tell us is confidential by law.